Site Policies


Shipping policy

We offer one premium shipping method through DHL Premium which usually takes between three to five business days for delivery.  We went with premium shipping to ensure our products are handled with care and at the same time ensure a quick delivery.

 

Privacy policy

We use 2Checkout as our secure and trusted international payment provider thus we comply with their privacy policy. This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

We use 2Checkout as our payment provider thus we comply with their privacy policy and use it for our own on this link: https://knowledgecenter.2checkout.com/Documentation/01Product-catalog/Sample_Privacy_Policy

Refund policy

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date.

Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

We use 2Checkout as our payment provider thus we comply with their refund policy and use it for our own on this link: https://knowledgecenter.2checkout.com/Documentation/01Product-catalog/Sample_Refund_Policy

 

Terms and conditions

We use 2Checkout as our secure and trusted international payment provider thus we comply with their terms and conditions policy and use it for our own on this link: https://www.2checkout.com/legal/terms/

Our business address: Palestine, Ramallah, Dar Brahem st. bld 57