Site Policies


Shipping policy

We offer our customers three reliable sipping options in order to cater to the needs of everyone.

- DHL Premium which usually takes between three to five business days for delivery. We went with premium shipping to ensure our products are handled with care and at the same time ensure a quick delivery. The delivery time after fulfillment takes between three to five business days.

 

- Aramex priority shipping offers just as fast delivery and reliability as DHL but at a lower price, the delivery time after fulfillment takes between four to six business days.

 

- Registered mail is the main postal service in Jerusalem city, they offer a very good service at a lower price for international packages through their ECO system. The delivery time after fulfillment takes between twenty one to thirty one business days.

 

All our shipping options comes with an international tracking number for your package so you can feel safe at all time.

 

Privacy policy

​We use 2Checkout as our secure and trusted international payment provider thus we comply with their privacy policy. This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

​We use 2Checkout as our payment provider thus we comply with their privacy policy and use it for our own on this link: https://knowledgecenter.2checkout.com/Documentation/01Product-catalog/Sample_Privacy_Policy

​

​Refund policy

​If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date.

​Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

​We use 2Checkout as our payment provider thus we comply with their refund policy and use it for our own on this link: https://knowledgecenter.2checkout.com/Documentation/01Product-catalog/Sample_Refund_Policy

 

Terms and conditions​

We use 2Checkout as our secure and trusted international payment provider thus we comply with their terms and conditions policy and use it for our own on this link: https://www.2checkout.com/legal/terms/

Our business address: Palestine, Ramallah, Dar Brahem st. bld 57​